Customer CareDepartment
24 Hour In-House Customer CareEmergency Department
Have you ever been in an emergency situation only to leave a message with an answering service? So have we. That’s why we don’t put our homeowners through that unnecessary stress!
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Homes by Taber provides an IN-HOUSE 24 HOUR EMERGENCY SERVICE that is NEVER OUTSOURCED. Your call will be answered by an experienced, Homes by Taber Customer Care Department professional, ready to help you in your time of need!
Homes by Taber is a professional company with a DEDICATED DEPARTMENT solely focused on Customer Care excellence.
All builders provide a warranty, but what happens when you call and they’re out of town, wrapped up in another project, out to dinner with their family, or it’s a holiday? Our Customer Care department goes the extra mile to solve common problems before they occur. Can you imagine buying a brand new home that gets flooded with sewer because there is construction debris in the sewer line? It’s an awful thought, but a common problem when moving into a new home. Homes by Taber established a protocol to scope every home’s sewer line prior to occupancy to prevent a sewer backup. We are one of the ONLY BUILDERS IN OKLAHOMA to have this system in place to alleviate these issues.
Homes by Taber is a professional company with a DEDICATED DEPARTMENT solely focused on Customer Care excellence.
All builders provide a warranty, but what happens when you call and they’re out of town, wrapped up in another project, out to dinner with their family, or it’s a holiday? Our Customer Care department goes the extra mile to solve common problems before they occur. Can you imagine buying a brand new home that gets flooded with sewer because there is construction debris in the sewer line? It’s an awful thought, but a common problem when moving into a new home. Homes by Taber established a protocol to scope every home’s sewer line prior to occupancy to prevent a sewer backup. We are one of the ONLY BUILDERS IN OKLAHOMA to have this system in place to alleviate these issues.
Customer Care Video Gallery
If you have forgotten how a certain feature in your Taber home operates, our Customer Care team is here to help. These helpful, easy-to-follow videos will guide you through your home's systems, should you need them.
B-hyve Smart Irrigation System Setup
Winterizing Your Sprinkler System
SmartLine Sprinkler System Setup
We program these before you move in, but learn how to do it yourself if needed.
Yard Care in the First Year
Drainage
Erosion
Lumpy Yards
Sod Health
Our Happy Homeowners
- We recently completed our orientation and home delivery, and both experiences were fantastic. [The Customer Care Team] went above and beyond to make sure everything was perfect. They were not only incredibly knowledgeable but also patient and thorough in explaining every detail, answering all our questions with confidence and clarity. Their professionalism and friendly attitude made the entire process smooth and stress-free. Highly recommend working with this team!
Haley Cornish
- We have looked at several new builds but nothing as nice at Taber. Not only were the prices better than several in the area, you also get a lot more bells and whistles. [Our community sales manager] showed us the home, and he was super nice and didn’t make us feel pressured at all. [He] was super knowledgeable about the home and the process of purchasing!
Amber Collins
- We have been thoroughly happy with our experience with Taber. They have excellent communication, and we feel like our needs have been met with our home. So thankful for our warranty technicians, who are friendly and have great expertise to make sure any concern is taken care of. They were our favorite to work with but truly everybody has been great!
Kaitlyn Knedler
- From selecting a day and time to tour available options that fit was I was looking for. Confirmation texts sent throughout the whole process. Taber has not disappointed. [My community sales manager] has helped me from day one and made the process smooth. The checkups and knowing exactly where I am at in the process has helped relieve anxiety. Hoping for a great outcome but the customer service thus far has been truly amazing!
Adorea Bunch
