Customer Care Department
24 Hour In-House Customer Care Emergency Department
Have you ever been in an emergency situation only to leave a message with an answering service? So have we. That’s why we don’t put our homeowners through that unnecessary stress!
Understanding Your Air Filtration System
Maintain your healthy home by maintaining your air filtration system.Flushing Out Your Water Heater
Watch step by step instructions to learn how to maintain your tankless water heater.Programming Your Digital Thermostat
Watch step by step instructions to learn how to program your digital thermostat.Understanding Your Rinnai Tankless System
Learn more about this tankless water heater that provides endless hot water in your new home.Sewer Camera Education
Learn about what we do before you ever move in your home. We are one of the only builders in the nation to take this precaution.Sprinkler System Setup
We program these before you move in, but learn how to do it yourself if needed.Water and Gas Emergency Shutoff
Learn how to locate and work your water and gas shutoff valves.
Our 24 Hour In-House Customer Care Emergency Department
Homes by Taber is a professional company with a DEDICATED DEPARTMENT solely focused on Customer Care excellence. Our Customer Care TEAM is comprised of nine team members with a combined Customer Service tenure of over 108 YEARS OF EXPERIENCE.
All builders provide a warranty, but what happens when you call and they’re out of town, wrapped up in another project, out to dinner with their family, or it’s a holiday? Our Customer Care department goes the extra mile to solve common problems before they occur. Can you imagine buying a brand new home that gets flooded with sewer because there is construction debris in the sewer line? It’s an awful thought, but a common problem when moving into a new home. Homes by Taber established a protocol to scope every home’s sewer line prior to occupancy to prevent a sewer backup. We are one of the ONLY BUILDERS IN OKLAHOMA to have this system in place.
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